Technical support is something that needs to be considered when the business owner is looking at web hosting companies. Companies lose money when something goes wrong on their website and this can be devastating to small businesses. It’s important to know that web hosts are available and will respond to any concerns quickly. A lot of web hosting companies have a twenty-four hour support line that can be reached if troubles arise. It’s also important to make sure that the technical support that is received is very helpful and useful.
Bundled software should also be considered when deciding on a web hosting company. Deciding on the type of specialized software the small business needs should be decided on before entering into a commitment with any web hosting company. These packages can include things such as a content management system or shopping cart software. Some web hosts provide control panel software and this software contains a component that is called Fantastico. This allows for the user to easily install many different types of software that can be used on the website.
Editing tool and script support can be very important for a small business’ website. Many web hosting companies offer easy to use design and editing tools. For companies that are using FrontPage for their website, it is important to make sure that the web hosting company they decide on supports FrontPage extensions. It’s also important to make sure that the web hosting company is also compatible with other script languages such as PHP, ASP, and Perl, to name just a few.
Small businesses should also consider uptime and speed when researching different web hosting companies. A good web hosting company should guarantee uptimes of ninety-nine percent. Small business owners should also check the information about their data centre. This is because it’s important to know that they have high-speed connections to the Internet backbone.
Due diligence is also important when the small business owner is searching for a web hosting company. The first thing that should be done by the small business owner is to check out the web host’s website. Some things that should be watched for are awards and seals of approval. These are sometimes given out by magazines. It’s also important to look for the Internet Better Business Bureau seal. One can also search the Internet to find reviews of the different web hosting companies. These reviews can often be found on web hosting forums, where other individuals will give a detailed version of their experience with a certain company. One or two bad reviews are okay but one should be wary of a company that only has bad reviews, and no good reviews to balance it out.
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