Sharefile Reviews |
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 File Sharing
exclusively with Want2Host
| Key features Custom BrandingOutlook & Gmail PluginsOffice 365 Co-EditingE-Signature Integration AvailableEncrypted EmailAdvanced Automated WorkflowsFile Check-In, Check-Out |
Great reasons to choose Sharefile
Want2Host users rate Sharefile 3.3 out of 5 – Very Good.
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ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems.
Jesse Lipson, a self-taught programmer, built and launched ShareFile in November 2005 in Raleigh, North Carolina.
Sharefile Plans |
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1. Hosting
PERSONAL
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TEAM
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BUSINESS
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VIRTUAL DATA ROOM
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$16/month
All the essential tools to get your small shop started.
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$60/month
Full file-sharing functionality and storage for your growing business. |
$100/month
Comprehensive file-sharing for highly collaborative teams. |
$295/month
Advanced security, sharing and control for sensitive data. |
| ⇰1 Employee Account ⇰100GB Storage ⇰Custom Branding |
⇰5 Employee Accounts ($8 per additional account) ⇰1TB Storage ⇰Custom Branding ⇰Outlook & Gmail Plugins ⇰Feedback & Approvals Workflows ⇰Office 365 Co-Editing ⇰E-Signature Integration Available |
⇰5 Employee Accounts ($10 per additional account) ⇰Unlimited Storage ⇰Custom Branding ⇰Outlook & Gmail Plugins ⇰Feedback & Approvals Workflows ⇰Office 365 Co-Editing ⇰E-Signature Integration Available ⇰Encrypted Email ⇰Advanced Automated Workflows ⇰File Check-In, Check-Out |
⇰5 Employee Accounts ⇰5GB Storage ⇰Custom Branding ⇰Office 365 Co-Editing ⇰E-Signature Integration Available ⇰Encrypted Email ⇰Full-Text Search ⇰Dynamic Watermarking ⇰View Only ⇰Click Trails |
Sharefile Features |
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All Features
| Custom BrandingMobile AppsSyncFTPTechnical support – via phone and emailEnable unlimited client users Office 365 Co-EditingEdit documents on mobile deviceElectronic Signatures & Payments ProcessingFull Text Search Request list of files provided by clientFile versioningVirtual Print DriverFolder Invitations |
Activity logs and reports Store, backup and share files securely online User management tool Two-step Verification Device SecurityActive Directory & Single Sign On (SSO) Encrypted Email Archiving Dynamic WatermarkingVirtual Print Driver Integration Across Apps and Desktops Email Plugins (Outlook and Gmail)Feedback & Approvals WorkflowsFile dropFile check-In/check-out |
Sharefile Pros and Cons |
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PROS:
◈ Prodcut and services are Top Grade 1. Great Scale 2. Easy Deployment 3. Good Support
◈ The ease of creating a link for someone to download files or documents, that otherwise could not receive attachments.
◈ We use this product to help our clients bring in documents to us safely. It has been a great tool for us and them to know our client's info is secure.
◈I have a professional business and so I like the clean, professional look of this service. It reflects well on my practice and appears more legitimate than something like Google Drive.
CONS:
◈ I have no cons for this software. It has been a true game changer for us. It saves us time and headaches.
◈ A less complex downloading screen, some customers did not understand the link and thought they had to sign up to download the files.
◈ The licensing scheme can be a bit tricky and requires some thought on how your going to use it because you can easily exceed your costs.
◈ It seems to generate a new link every time you ask to share a link on the same folder. This can get confusing if too many people are working on one particular folder.
◈ Prodcut and services are Top Grade 1. Great Scale 2. Easy Deployment 3. Good Support
◈ The ease of creating a link for someone to download files or documents, that otherwise could not receive attachments.
◈ We use this product to help our clients bring in documents to us safely. It has been a great tool for us and them to know our client's info is secure.
◈I have a professional business and so I like the clean, professional look of this service. It reflects well on my practice and appears more legitimate than something like Google Drive.
CONS:
◈ I have no cons for this software. It has been a true game changer for us. It saves us time and headaches.
◈ A less complex downloading screen, some customers did not understand the link and thought they had to sign up to download the files.
◈ The licensing scheme can be a bit tricky and requires some thought on how your going to use it because you can easily exceed your costs.
◈ It seems to generate a new link every time you ask to share a link on the same folder. This can get confusing if too many people are working on one particular folder.
Sharefile Support |
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To get help directly from ShareFile technical support, you can submit a ticket or give them a call.
Ticket response time is slow for SMBs and there’s no option to upgrade to premium customer service like there for enterprise accounts. According to ShareFile, responses typically come between 24 and 72 hours but can take longer if the queue is backed up.
If you need immediate help, you can give ShareFile a call. During a test call, we were able to get in contact with someone within fifteen minutes. We’d have liked to see a callback option instead like that offered by Box so we didn’t have to wait on hold at all.
Live chat is available too, but only during U.S. business hours and only for sales inquiries.
Customer Reviews |
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