Dropbox Reviews

Dropbox Reviews

File Sharing exclusively with Want2Host

Key features 3 TB (3,072 GB) of space 120 days of file recovery 256-bit AES and SSL/TLS encryption Dropbox Paper admin tools Enable two-factor authentication (2FA) Office 365 integration Live chat support

Great reasons to choose Dropbox Want2Host users rate Dropbox 3.4 out of 5 – Very Good.

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software. Dropbox was founded in 2007 by MIT students Drew Houston and Arash Ferdowsi as a startup company, with initial funding from seed accelerator Y Combinator.

Dropbox Plans

1. Hosting

Standard	Advanced	Enterprise
$12.50 / user / month, starting at 3 users 3 TB of space for secure storage with easy-to-use sharing and collaboration tools	$20 / user / month, starting at 3 users As much space as you need with sophisticated admin, audit, and integration features	Contact us Customizable solutions with individualized support to help admins manage at scale
⇰3 TB (3,072 GB) of space ⇰120 days of file recovery ⇰256-bit AES and SSL/TLS encryption ⇰Smart Sync ⇰Dropbox Paper admin tools ⇰Office 365 integration ⇰Admin console and audit log ⇰Granular sharing permissions ⇰User and company-managed groups ⇰Remote device wipe ⇰Enable two-factor authentication (2FA) ⇰Unlimited API access to security and productivity platform partners ⇰25,000 API calls/month for data transport partners ⇰Live chat support	⇰Everything in Standard ⇰As much space as needed ⇰Advanced admin controls ⇰Dropbox Showcase ⇰Tiered admin roles ⇰File event tracking ⇰Advanced user management tools ⇰Invite enforcement ⇰Domain verification ⇰Single sign on (SSO) integration ⇰Device approvals ⇰Business hours phone support	⇰Everything in Advanced ⇰Account Capture ⇰Network control ⇰Enterprise mobility management (EMM) support ⇰Domain Insights ⇰Advanced training for end users and admins ⇰24/7 phone support

Dropbox Features

All Features

120 days of file recovery 256-bit AES and SSL/TLS encryption Smart Sync Dropbox Paper admin tools Office 365 integration Admin console and audit log Granular sharing permissions User and company-managed groups Remote device wipe Enable two-factor authentication (2FA) Unlimited API access to security and productivity platform partners 25,000 API calls/month for data transport partners Advanced admin controls

Dropbox Showcase Tiered admin roles File event tracking Advanced user management tools Invite enforcement Domain verification Single sign on (SSO) integration Device approvals Business hours phone support Network control Enterprise mobility management (EMM) support Domain Insights 24/7 phone support Live chat support

Dropbox Pros and Cons

PROS:

◈ Very fast sync
◈ MS Office Online Integration
◈ Dropbox Paper

CONS:

◈ Only up to 1TB
◈ Expensive
◈ Not zero knowledge
◈ No 24/7 support

Dropbox Support

We sent a test question to Dropbox to check email response time, and got a reply back in just over two business days.

That’s not fast, but that email was also sent from a Dropbox Basic account, which has an expected response window of 72 hours. Dropbox Plus and Professional subscribers are supposed to receive priority support, meaning a 24-hour window.

Dropbox support is only available Monday through Friday, however, so you’ll need to factor that into the equation.

Dropbox Professional subscribers also get access to Dropbox live chat support, also available Monday through Friday.

The lack of 24/7 support for all subscribers aside from Dropbox Enterprise users is disappointing.

Customer Reviews